Please read these terms and conditions carefully. When you place an order on our website, you automatically agree to these terms and conditions.

Disclaimer

Shake That Weight BV will not be held responsible for health problems caused by the use of these products by persons who have not consulted their doctor beforehand, this to determine the suitability of these products for the health of the person. These products should not be purchased for a third party, or for persons under the age of 18, pregnant women, or anyone with health problems – no matter how minor – without first contacting their GP.

Shake That Weight BV staff are not general practitioners and all our recommendations regarding dietary supplements should therefore be discussed with a general practitioner or a medically trained professional.

Right of withdrawal

You have the right to withdraw from the contract within 14 days without stating reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good.

To exercise the right of withdrawal, you must inform us (Shake That Weight BV, Donauweg 10, Gebouw West, unit 1.08, 1043AJ Amsterdam, Netherlands, hello@shakethatweight.com, Telephone: +31 020-2184452) via an unambiguous statement (e.g. in writing by post, fax or e-mail). -mail) of your decision to withdraw from the contract. You can use the attached model withdrawal form for this, but you are not obliged to do so. To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation

If you revoke the agreement, you will receive all payments that you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us) without delay and in any case no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you with the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have demonstrated that you have returned the goods, whichever comes first. You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you informed us of the decision to withdraw from the agreement.

You are on time if you return the goods before the period of 14 days has expired. You are responsible for the direct costs of the return. You are only liable for the decrease in value of the goods resulting from the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods. determine goods.

Payment

We accept payments via Ideal, Credit Card, and Debit Card

Your goods will not be delivered until the costs have been paid in full by the customer and this has been confirmed by Shake That Weight BV.

Order notes

Please note that all transactions are done in Euro. When you have placed your order, a confirmation will be sent to your email address. This email will contain your transaction and order number.

We will not be held responsible for errors in pricing, product selection, or shipping issues caused by software malfunctions or human error. It is your responsibility to verify the accuracy of your order; you will be informed of this when confirming your order on the website and by email. If something is not correct, please inform Shake That Weight BV immediately, because errors can no longer be corrected once the order has been shipped.

This website operates on an inviting basis and not on an offering basis, meaning Shake That Weight BV has the right to refuse large orders or orders with a very large cost. Your order is an invitation to buy goods from Shake That Weight BV. We reserve the right to refuse an order made. In this case, your order will be fully refunded

If there is a problem with an existing order, you must inform Shake That Weight BV when you have received the package. Errors cannot be corrected later.

The European Commission offers an online dispute resolution platform for consumers, which you can find at http://ec.europa.eu/consumers/odr/

Delivery

Your order will be shipped to you within 24 hours, except for orders placed on Saturday or Sunday. These orders are shipped the next business day, excluding holidays. We cannot guarantee the time for your delivery. When our packages are sent, these packages become the responsibility of the courier service. However, you can contact us for tracking information and any additional information we have available. Couriers usually deliver between 8 a.m. and 8 a.m. evenings from Monday to Saturday. We cannot be held responsible for an incorrect address entered by the customer on our website.

Payment security

Payment security is provided by Stripe and 128-bit encryption is also applied to the website. Our website aims to meet all PCI DSS requirements, which control the security of your information.

Information protection

1.1 For the purposes of this clause 1 references to “personal data”, “data subject”, “personal data breach”, “processing”, “data processor” and “data controller” shall have the meaning specified in the Data Protection Act 1998 or with effect from 25th May 2018 the General Data Protection Regulation (EU) 2016/679 and any legislation replacing or supplementing the same.

1.2 Each party shall comply with any applicable data protection, privacy or similar laws anywhere in the world (“Data Protection Laws”), including the Data Protection Act 1998 and the General Data Protection Regulation (EU) 2016/679, that apply in relation to any personal data processed in connection with any order that you may place and render any such assistance and co-operation as is reasonably necessary or reasonably requested by the other party.

1.3 When we process any personal data collected from or about you in connection with any order that you may place, the parties record their intention that we shall be the data controller in respect of such personal data and only any previously approved third parties shall be a data processor in relation to such personal data and we agree that we will:

1.3.1 allow any previously approved third parties to process such personal data only in accordance with the our written instructions;

1.3.2 promptly notify you if we receive notice of any complaint or communication which relates to the processing of such personal data or to either our or any third party’s compliance with Data Protection Laws unless legally prohibited;

1.3.3 take appropriate technical and organizational security measures against unauthorized or unlawful processing of such personal data and against accidental loss of or damage to such personal data in accordance with the Seventh Data Protection Principle as set out in the Data Protection Act 1998 and any legislation replacing or supplementing the same, which shall include the measures set out in these terms and conditions;

1.3.4 not engage another processor without your prior specific or general written consent;

1.3.5 as an exception to the requirements of sub-clause 1.3.4, you agree that in an emergency situation where disclosure or transfer of such personal data is necessary to preserve the integrity of the personal data, we shall be entitled to disclose or transfer such personal data to a third party to the extent only as is required for such purpose. We shall inform you of the intended disclosure or transfer, together with the identity of the third party, where possible prior to the event or where pre-notification is not possible as soon as possible after the event, in order to give you the opportunity to object to such disclosure or transfer;

1.3.6 ensure that any disclosure or transfer of such personal data to third parties pursuant to sub-clauses 1.3.4 and 1.3.5 shall be made subject to the same data protection obligations as are contained in this clause 1.3 by way of contract or other legal act under EU or Member State law;

1.3.7 not cause or permit any personal data to be transferred to countries outside the European Economic Area that have not received a binding adequacy decision by the European Commission or competent national data protection authority unless subject to the terms of the EU Standard Contractual Clauses or other appropriate transfer mechanism that provides an adequate level of protection in accordance with applicable Data Protection Laws;

1.3.8 give reasonable assistance to any previously approved third parties to enable them to respond within required timescales to a request made by a data subject to exercise his or her rights under Data Protection Laws in relation to personal data processed by us or by that third party on behalf of you;

1.3.9 taking into account the nature of our processing and the information available to us:

1.3.9.1.1 provide reasonable assistance to any previously approved third parties in undertaking data protection impact assessments relating to any order placed by you and accepted by us; and

1.3.9.1.2 provide reasonable assistance to any previously approved third parties in ensuring compliance with your security and breach notification obligations under Data Protection Laws;

1.3.10 ensure that persons authorized by us and our sub-contractors to process such personal data are committed to contractually binding confidentiality commitments or are subject to a statutory obligation of confidentiality;

1.3.11 promptly notify you if we become aware of any personal data breach that involves personal data processed by us on your behalf;

1.3.12 take all reasonable steps to address such a personal data breach, including, where appropriate, measures to mitigate its possible adverse effects and shall consult with you in respect of such resolution or mitigation;

1.3.13 at your option, delete or return all such personal data to you once any order placed by you and accepted by us has been completed and delete existing copies except to the extent that retention of the personal data is required by law; and

1.3.14 make available to you all information necessary to demonstrate compliance with the obligations in this clause 1.3.

Privacy Policy

For more information about our privacy policy

Contact us

Please contact us using one of these contact methods:

Shake That Weight BV, Donauweg 10, Gebouw West, unit 1.08, 1043AJ Amsterdam, Netherlands

Email: hello@shakethatweight.com

Website address: www.shakethatweight.com

Unlawful or Prohibited Use

You will not use this website for any unlawful purpose or any purpose prohibited by these terms and conditions. You will not use this site if this would damage Shake That Weight BV or other parties, the functionality of the website, or its use by others. You will not attempt to obtain information from this website that has not been made available to the general public.

Website Terms of Use

All information on this website is for guidance only. The website is also regularly updated. Products and prices are subject to change not disclosed in advance and Shake That Weight BV retains title to all materials on this website.

Property Law

All content and information on this website, including but not limited to text, graphics and illustrations, is the property of Shake That Weight BV or the property of their respective owners and is protected by EU property rights.

All trademarks appearing on this website are the property of their respective owners.

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